TipTop is a leading local company transforming the online food delivery landscape in Iraq. Through our user-friendly website and mobile applications, we offer customers a convenient, secure way to order and pay for meals from our diverse network of Restaurant Partners. By connecting great restaurants with local customers, TipTop enables access to delicious food for delivery or pick-up, from early morning until late at night. In addition to food delivery, TipTop provides grocery delivery services via our digital platforms, saving customers time and effort by delivering groceries within minutes. Our mission is to simplify lives, eliminate the hassle of shopping, and bring convenience to every doorstep. For our Restaurant Partners, we create opportunities to expand their customer base, enhance their operations, and raise industry standards. TipTop’s success is powered by an exceptional multinational team, united by shared values of inclusivity and excellence. We are committed to developing talent by providing comprehensive training and support, empowering our team to build rewarding and fulfilling careers. Proud of the impact we’ve made, TipTop continues to connect people with food, fostering a seamless and delightful experience for customers and partners a like.
Job overview: The Sales Specialist is responsible for acquiring new clients for TipTop by identifying and engaging potential leads, presenting the app’s features and benefits, and demonstrating its value to drive adoption. This role involves building and maintaining relationships with prospective clients, addressing their needs and concerns, and closing sales to expand the app’s user base effectively.
Main Duties and Responsibilities:
• Identify and prospect potential restaurant clients through research, networking, and lead generation activities.
• Engage with prospective clients to introduce the app, highlight its features, and demonstrate its benefits.
• Conduct presentations and product demonstrations to showcase the app’s value and address client needs.
• Build and maintain strong relationships with restaurant owners and decision-makers to foster trust and drive client acquisition.
• Negotiate terms and close sales agreements with new clients to expand the app’s user base.
• Follow up with prospective clients to address any questions or concerns and facilitate the onboarding process.
• Collaborate with the marketing team to develop and execute strategies for attracting new clients.
• Track and report on sales activities, client interactions, and progress towards targets.
• Provide feedback to the development team on client needs and market trends to inform product improvements.
• Maintain up-to-date knowledge of industry trends and competitor offerings to effectively position the app.
Minimum years of experience:1-2 years of work experience
Education Background: Bachelor’s degree in business management or related field
Languages: English-upper-intermediate, Advanced Arabic, Native Kurdish
Core Skills & Competencies:
. Strong ability to identify prospects, close deals, and meet or exceed sales targets.
• Effective in building and maintaining relationships with restaurant owners and decision-makers.
• Deep understanding of the app’s features and benefits to effectively present and demonstrate value to potential clients.
• Excellent verbal and written communication skills for persuasive presentations, negotiations, and client interactions.
• Proficient in negotiating terms and closing sales agreements that benefit both the client and the company.
• Ability to identify and pursue new business opportunities through various channels and methods.
• Knowledgeable about industry trends and competitor offerings to position the app effectively in the market.
• Skilled in addressing client inquiries, resolving concerns, and providing exceptional support throughout the sales process.
• Capable of tracking sales activities, reporting on progress, and analyzing performance metrics.
GENERAL EMPLOYEES’ OBLIGATIONS AND RESPONSIBILITIES
• The Employee must consistently adhere to all Tiptop policies and procedures, including those outlined in the National Staff Handbook and Security Standard Operating Procedures.
• The Employee is responsible for ensuring the accuracy and completeness of assigned tasks.
• Confidentiality must be maintained regarding all non-public information obtained during employment.
• All entrusted and acquired documents must be properly archived.
• The Employee is expected to represent and uphold the values of Tiptop Company at all times.
• Professional and appropriate behavior is required at all times and in all settings.
• The Employee must promptly provide all relevant information to their supervisor.
• The Employer reserves the right to assign the Employee tasks within their specialization. In urgent situations, the Employee may be required to work overtime, including on public or other holidays, depending on the circumstances.
• The Employee is expected to maintain punctual attendance during office hours and on scheduled field trips, where applicable.
• Tasks must be delivered in a timely and effective manner.
• The Employee assumes responsibility for all entrusted materials or cash and is liable for any damage or loss caused by negligence.
