The HR Operations Manager – Compensation and Benefits reports to the HRD General Manager and collaborates with HR management and company leadership to develop and implement strategic compensation, benefits, and rewards programs that attract, engage, and retain top talent while aligning with the organization's business objectives. The responsibilities of this role include:
Key Responsibilities:
Payroll & Compensation Management
- Oversee payroll processing, ensuring accuracy, timeliness, and compliance with tax laws and social security regulations.
- Develop and maintain salary structures, ensuring fairness and competitiveness in alignment with market benchmarks.
- Ensure compliance with income tax laws, pension contributions, and government reporting requirements.
- Implement and manage pay-for-performance, merit-based salary adjustments, and incentive programs.
Administration Benefits
- Support in developing, implementing, and overseeing employee benefits programs, including health insurance, allowances, and bonus schemes.
- Assess and recommend initiatives and programs to enhance retention and satisfaction.
Performance Management Support
- Ensure effective execution of performance reviews, salary adjustments, and promotions in alignment with business objectives.
- Provide guidance on compensation-related aspects of performance appraisals and rewards.
Attendance & Leave Management
- Oversee attendance tracking, overtime calculations, and leave policies to ensure operational efficiency and compliance.
- Ensure HRIS systems accurately capture and report attendance and leave trends.
Policy Development & Implementation
- Review, update, and implement HR policies related to compensation, benefits, payroll, attendance, and workplace standards.
- Ensure compliance with local labor laws, social security regulations, and company policies.
- Monitor and assess the impact of policy changes on business operations and employee experience.
HR Technology & Payroll System Optimization
- Manage payroll systems and HRIS integration to enhance accuracy, automation, and reporting.
- Identify opportunities for process improvements and efficiency in payroll and benefits administration.
Employee Support & Conflict Resolution
- Address and resolve payroll disputes, grievances, and employee concerns related to compensation and benefits.
- Provide employees with clear information on salary structures, benefits programs, and deductions.
Reporting & Compliance
- Track key HR metrics (KPIs) related to compensation, benefits, and payroll.
- Conduct audits to ensure compliance with labor laws, internal policies, and regulatory requirements.
- Prepare reports and analyses for senior management on salary trends, benefits utilization, and cost projections.
Government & Supplier Relations
- Collaborate with payroll service providers, insurance companies, and labor authorities to ensure smooth payroll and benefits administration.
- Represent the company in discussions with government bodies on labor-related compliance and regulations.
Team Supervision & Development
- Supervise and develop the Compensation & Benefits team, ensuring continuous learning and professional growth.
- Conduct training sessions on compensation policies, tax regulations, and benefits administration.
Support for Dealer HR Teams
- Provide guidance and training to Dealer HR teams on compensation, benefits, payroll, and related policies.
- Ensure alignment of dealer compensation policies with corporate standards.
- Workplace Environment & Employee Engagement
- Foster a positive work environment by ensuring fair compensation, transparent policies, and responsive employee support.
- Implement initiatives to enhance employee financial wellness and engagement.